Privacy policy

Last updated 20 September 2026

This policy explains how we handle your personal information when you use the Fit in 15 website, join the Fit in 15 challenge, or deal with us in any other way. Fit in 15 is run by Flex Method Pty Ltd, ABN 24 691 008 401, of 1A/2 Nineteenth Avenue, Palm Beach QLD 4221, Australia. In this policy, "we", "us" and "our" mean Flex Method Pty Ltd.

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). If you have a question about anything here, email us at flexmethodcoaching@gmail.com.

What we collect

The information we collect depends on how you deal with us.

When you sign up on this website: your first name and email address.
When you join the challenge: information you give us to set up your program and your nutrition targets, which may include your age, height, weight, body measurements, training history, available equipment, and any injuries or physical limitations you tell us about.
Photos you choose to share: progress photos you post in the community or send to us.
Activity information: your logged workouts, habit completion, and anything you post in the community.
What you write: the challenge asks you to write against a weekly question. What you write stays yours. It is private to you unless you choose to post it in the community, and we will never publish or quote it without asking you first.
If you become a coaching client: billing details, which are processed by our payment provider. We do not store your full card number.
Automatically: technical information such as your IP address, browser type, the pages you view on this site and how you got here.

Health information

Some of what you give us, such as injuries, medical conditions or body measurements, is health information and gets extra protection under the Privacy Act. We only collect health information with your consent and only where we need it to give you a suitable program or to keep you safe. You do not have to give it to us, but if you do not, we may not be able to provide a program that suits you.

How we use it

To give you access to the Fit in 15 challenge, the community and the training app.
To work out and adjust your training program and nutrition targets.
To send you emails about the challenge, including cohort start dates, reminders and content related to the program.
To answer your questions and give you support.
To tell you about our paid coaching services. You can opt out of this at any time.
To improve the program, the website and how we run the community.
To meet our legal obligations.

Marketing and how to opt out

If you sign up we will send you emails about Fit in 15 and about our coaching. Every email has an unsubscribe link at the bottom and you can use it whenever you like. You can also email us and ask to be taken off the list. Opting out of marketing does not remove you from the community or stop us sending you information you need about a service you are using.

Cookies, analytics and advertising

This website uses cookies and similar technologies to make the site work and to understand how it is being used.

Meta Pixel. We use the Meta Pixel so we can measure how our Facebook and Instagram advertising performs and show ads to people who have visited this site. This sends information about your visit to Meta Platforms. You can control how Meta uses your information in your Facebook and Instagram ad settings.
Analytics. We may use website analytics tools to see which pages are viewed and how people move through the site.

You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.

Who we share it with

We do not sell your personal information. We share it with service providers who help us run Fit in 15, and only so they can do that job.

Skool, which hosts the community.
ABC Trainerize, which delivers your program, habits and tracking.
Netlify, which hosts this website and processes the signup form.
Our email platform, which sends the emails you have signed up for.
Meta Platforms, for advertising measurement as described above.
Our payment provider, if you buy a paid service.
Professional advisers, or anyone else where the law requires or allows it.

Information sent overseas

Several of the providers listed above store information outside Australia, including in the United States. By giving us your information you agree that we may disclose it to those providers. We take reasonable steps to deal with providers who protect your information, but overseas recipients may not be bound by Australian privacy law.

Keeping it secure

We take reasonable steps to protect your information from misuse, loss, and unauthorised access or disclosure. No system is completely secure and we cannot guarantee that information sent over the internet is safe from interception. We keep your information only for as long as we need it, then destroy or de-identify it.

Getting access, or fixing something

You can ask us for a copy of the personal information we hold about you, and you can ask us to correct anything that is wrong or out of date. Email flexmethodcoaching@gmail.com and we will respond within a reasonable time. In some situations we may not be able to give you access, and if that happens we will tell you why in writing.

You can also ask us to delete your information. We will do that unless we are required to keep it, for example for tax or legal reasons.

Complaints

If you think we have mishandled your personal information, email us at flexmethodcoaching@gmail.com and we will look into it and get back to you. If you are not happy with how we handle your complaint you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Children

Fit in 15 is for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has given us their information, email us and we will delete it.

Changes to this policy

We may update this policy from time to time. The current version will always be on this page with the date it was last updated at the top.